Fix List / Things to Fix and Pages with Issues (SWOOP for SharePoint)

We have three reports in SWOOP for SharePoint that help you manage the quality of content and the way people experience it.  Which one you use depends on what you are trying to do. 

• If you are looking for specific pages that have a problem, then use 'Things to Fix' or 'Pages with Issues'. These lists of pages (or news items) that have one or more issues and order them by priority in terms of the number of visitors and visits they get.
  
  
• The Fix List report, on the other hand, lists the spelling errors or broken links and then shows which pages these errors appear on, so the focus is on the specific type of issue.

For all these reports we use 'page priority' as a way to display the issues or errors. Page Priority is calculated by multiplying the number of visitors by the number of visits for all the pages and news items on the intranet.  We then rank these using these rules:

1. Top 10% priority pages = high priority
2. Top 11-20% priority pages = medium priority
3. All remaining pages = low priority.  
   
   

The Fix List

The Fix List report shows the errors we have detected with links or spelling.  We also include a report of pages without a current editor (when the person who has last modified the pages has left), and, when enabled, basic accessibility errors.  When viewing this at an intranet or site level it will list all the errors we've found along with the pages they are found on.  In this way it is possible to search for a link and check if it's broken and if so, which pages have it on.

The spelling errors tab highlights words that may have been misspelled.  You can search for a word to see if it is showing on a page. If the word is correctly spelled, then you can ask your SWOOP admin to add it to the dictionary using the Add to dictionary button.  Links can also be suggested to be ignored if they are incorrectly classified as broken.

Missing editors will show pages where the person who last modified the page no longer has an active M365 account.

Accessibility issues shows pages that have one or more of the following issues within a text webpart:

• No Alt Text - we have detected an image that has no alt text and has not been marked as decorative.
• Empty Link Text - there is a link on the page which does not have any associated link text - this might be something like an image that has a link added
• Unclear Link Text - This will be things such as click here or read more which don't give a user a clear indication of where the link is taking them

Things to Fix

The Things to Fix report found on the Essentials tab, shows a list of pages that contain quality issues that should be quick to rectify:

• spelling errors
• broken links,
• ageing content, or
• content with a missing editor.

These are listed by priority order.  This helps you to focus on the pages that have an error on them that can be fixed quickly.  We would recommend working from the top of the list to make sure the most visited pages are corrected first.   The total of pages with issues on this report relates to the number of pages with one or more quality issues only - clicking on "View all issues" will take you to the Pages with Issues report.

Pages with Issues

A page is included on the list if it has an issue or the selected health type has scored 60 or lower (ie is either urgent or needs attention). When you select "All" of the issue types in the filter, a page will show if one or more health types scores under 60.

Issue are classed as:

• One or more broken links
• One or more spelling errors
• Aging content which was last modified more than 6 months ago
•  A Lix Readability score over 40
• A heading complexity score over 100
• A heading ratio of 10 paragraphs or over for each heading
• One or more identified accessibility issues.

Where engagement is low it can reduce the health score and so make a page appear on the Pages with Issues report.