General

General Information

• Features not available in SWOOP products (but may be coming)
• API Introduction - Export and integrate SWOOP with other data
• Using Dr SWOOP as your communication, collaboration and analytics coach
• Time zone settings
• SWOOP Wrapped (What and How to)
• Restricting access based on IP address
• How SWOOP Handles Date Ranges
• How to raise a support ticket
• Generating Redacted Network Traces (HAR Files)
• Product Update - March 2024
• SWOOP Browser Support
• Dr SWOOP - Responsible AI and Security
• Incidents and issues
• SWOOP Analytics and Web Content Accessibility Guidelines (WCAG)
• SWOOP and GDPR Compliance
• System Emails to Users
• Segment and Audience Filtering in SWOOP using attributes
• Using Azure API Management service to restrict access to the SWOOP API
• Goal Setting - Introduction
• Character Restrictions in Values, Attributes and Files
• SWOOP Server Status
• Using EntraID security groups to assign access control roles in SWOOP
• Adding user attribute data to SWOOP (Entra ID, manual upload, or custom segment